Shipping Policy
Last Updated: August 28, 2026
At LunaSleep Home, we work to process and deliver your order as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During periods of high order volume, promotional events, or unexpected circumstances, processing times may be longer than usual.
Shipping Time
After your order has been processed, the estimated delivery time will depend on the shipping method and destination selected at checkout.
Estimated delivery times are provided as general estimates and are not guaranteed unless specifically stated otherwise.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Address
Please make sure that your shipping address is complete and accurate before submitting your order.
LunaSleep Home is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an incorrect address shortly after placing your order, please contact us as soon as possible at:
We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.
Delayed or Lost Packages
If your package appears to be delayed, please first check the tracking information provided by the carrier.
If a package is confirmed as lost or there is another delivery issue, please contact us and we will review the situation with you.
International Shipping
International shipping availability, delivery times, customs duties, taxes, and other import charges may vary depending on the destination.
Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated at checkout.
Shipping Questions
If you have questions regarding your order or shipment, please contact:
LunaSleep Home LLC
Email: hello@unasleephome.com
Phone: +1 (541) 802-2908
